Purchase orders in, invoices and ship notices out — without re-keying anything.
Retailer purchase orders arrive as NetSuite sales orders. Invoices, advance ship notices, and acknowledgements are generated from your NetSuite records and validated against each retailer’s rules before they go out. ActionEDI builds and maintains the mapping in between.
Year 1 is $0. No credit card, no contract.
Most suppliers running NetSuite without integrated EDI end up with the same routine: a purchase order arrives in a portal or an email, someone keys it into NetSuite as a sales order, and later keys the invoice back out into the retailer’s system. Every hop is a chance to transpose a quantity or miss a ship window.
The cost usually shows up as chargebacks rather than as labour. A late ship notice, a mismatched carton label, or an invoice that does not tie back to the PO gets deducted from a payment weeks later, and by then nobody can reconstruct what happened.
These are the X12 documents most retail trading partners require, and where each one lands in NetSuite.
| Doc | Document | Direction | NetSuite record | What happens |
|---|---|---|---|---|
| 850 | Purchase Order | Retailer → you | Sales Order | The retailer’s PO arrives and becomes a NetSuite sales order with the right customer, items, pricing, ship-to address, and dates already populated. |
| 855 | PO Acknowledgement | You → retailer | Sales Order | Confirms what you can actually ship — accepted, rejected, backordered, or changed lines — within the window the retailer requires. |
| 856 | Advance Ship Notice | You → retailer | Item Fulfillment | Built from the NetSuite item fulfillment, with the carton and pallet hierarchy and SSCC-18 numbers that match the GS1-128 labels on the shipment. |
| 810 | Invoice | You → retailer | Invoice | Generated from the NetSuite invoice and validated against the retailer’s rules before it is transmitted, so it is not rejected days later. |
| 860 | PO Change | Retailer → you | Sales Order | Quantity, date, and line changes are applied against the original sales order instead of arriving as a separate email nobody actions. |
| 997 | Functional Acknowledgement | Both ways | — | The receipt confirmation that proves a document arrived. Missing 997s are the usual first sign something has quietly broken. |
Your team works in NetSuite. The EDI layer is ours to build, run, and fix.
Which retailers, which documents each one requires, and how your NetSuite account is configured today. We tell you within 24 hours whether we are a fit — including if we are not.
Each retailer certifies separately, and each has its own quirks. Typical onboarding runs in weeks rather than months, depending on how many partners and documents are involved.
Year 1 is free — unlimited volume, unlimited partners, unlimited seats. Before it ends we quote Year 2 in writing from your actual usage. If the number does not work, you walk.
Tell us your retailers and how NetSuite is set up. Ramesh, our founder, replies within 24 hours with a straight answer on fit — including if we are not the right choice.
